Stain Removal

Where  possible we use Eco Friendly stain removal products which we believe outperform conventional products,  however success depends upon the cleaner’s ability to identify the fibre and the construction of the carpet or upholstery fabric.  It is then essential to choose the right product and apply it correctly.  Without this knowledge, stain removal is hit-and-miss and could cause permanent damage to the fibres or set the stain in.

So to start with, we try and find out as much as we can about the stain.  Sometimes the customer will tell us what caused the spillage.  However, if they weren’t there at the time of the accident or have simply forgotten then we have to use other methods of identification.

As a general first step we determine whether the stain is permanent, as with hair dyes or old urine stains.

The nature of the carpet or fabric is another important factor in deciding if the stain is permanent.

For example, wool carpets take in dyes from food or drink far more easily then synthetics.  On the other hand, a large oily spillage on a synthetic fibre will be very difficult to remove because synthetics absorb oil more easily.

We next ascertain as to whether the stain is water soluble or solvent soluble.  Solvents will not remove water based stains such as drinks, while water based stain removers will have little or no effect on greasy, oily stains.

Some stains, because they have left both water and oily residues and even a dye stain, require several different stain removal products, used in the correct order.

It is also useful to use a pH meter on the stain.  If the stain is acidic, it should be treated with an alkaline product and vice versa.

A product that deals with all types of stains just doesn’t exist.

So what stains can we treat?

  • Protein and organic stains such as food and drink, blood, vomit, excrement.
  • Tannin stains that are found in tea, coffee, beer, coca-cola, red wine, fruit juices.
  • Dye stains found in food and drink.
  • Oil and grease, adhesive, tar and gum.
  • Gloss and emulsion paints, nail varnish.
  • Rust, fire residues and draught marks.

These are a few of the stains that we can treat but the golden rule is to deal with stains and spills as soon as they occur to help prevent permanent damage.

Below are a series of videos and a Stain Wizard to help you with spot and stain removal


To help you tackle life’s little accidents, Woolsafe have prepared a series of six ‘how to’ videos instructing carpet owners on the correct method of spot and stain removal for Wool, Nylon, Polyester & Polypropylene carpets and rugs. For viscose, Tencel, Jute, Seagrass, Sisal, Coir and other natural fibres then go to our Carpet Care Tips page Just click the tab in the left hand corner of the video for a list of six common stains.

Stain Wizard

The WoolSafe Stain Wizard is an easy-to-use guide for removing common spots and spills from all types of carpet and rugs. Please start by choosing a stain from the list below.

Here’s what our customers have to say about our work………

5/5  ·  28th November 2019 by of Pulloxhill
Stain Removal
Although some of the bigger stains have not quite gone, the rest look a lot better.
5/5  ·  9th November 2019 by of Barton-Le-Clay
Stain Removal
Extraordinary job.  Excellent service.
5/5  ·  16th September 2019 by of Meppershall
Stain Removal
Hi Steve,  I just wanted to say a belated “thank you” for your help the other week. Although you can see that the stain has not quite gone you have to  know where to look, otherwise a great job.  Thanks, Martin
5/5  ·  30th May 2019 by of Cranfield
Stain Removal
Extremely happy with removing the grease stain from our new carpet. Thanks for the fabulous service.
5/5  ·  17th April 2019 by of Ampthill
Stain Removal
Thank you for removing the dog urine and odour from my bedroom carpet, very happy with the result.
5/5  ·  28th March 2019 by
Stain Removal
Arranged to come round at very short notice to remove a vomit stain. Did a great job, no trace left after the job was completed. Highly recommended
5/5  ·  29th May 2018 by of Flitwick
Stain Removal
Our carpet had a number of stains and we were very pleased that they were entirely removed. Thanks, Steve for a fast, efficient and friendly service. We'll recommend you.
5/5  ·  15th February 2018 by of Harlington
Stain Removal
Thank-you for removing the soot stains from my one year old, cream, lounge carpet.  I had tried a shop bought stain remover to no avail and was resigned to the fact that the stains were permanent.  You arrived a few hours after I had phoned and worked miracles.   Thank-you once again.
5/5  ·  12th February 2018 by of Clophill
Stain Removal
Thank-you for your speedy response in removing a coffee stain from our landing carpet.
5/5  ·  22nd January 2018 by of BEDFORD, Barton-Le-Clay
Stain Removal
Very happy with the prompt service and the way you removed the blood stain from my mother's living room carpet.
5/5  ·  22nd January 2018 by of Barton-Le-Clay
Stain Removal
Very happy with the prompt service and the way you removed the blood stain from my mother's living room carpet.
5/5  ·  18th January 2018 by of Westoning
Stain Removal
Thanks for the prompt service in removing a coffee stain from our lounge carpet. Very happy.
5/5  ·  7th October 2017 by of Silsoe
Stain Removal
Thanks Steve - the faint outline that is left after treating the dog vomit stain on our 2 month old bedroom carpet is practically invisible unless you really look for it. Really appreciate all you did.
5/5  ·  11th September 2017 by of Woburn Sands
Stain Removal
Thanks Steve for a thorough job in removing those unsightly marks. I am so relieved.
5/5  ·  12th August 2017 by of Letchworth
Stain Removal
Thanks again for your help today at such short notice.
5/5  ·  18th July 2017 by of Bedford
Stain Removal
Just a few lines to express my thanks regarding your prompt service in removing wood dye stains that I had inadvertently caused to a fairly new carpet. You attended to the problem within a day of me contacting you, setting my customer’s mind at rest and allowing me to breathe a sigh of relief. Great service!
5/5  ·  17th July 2017 by of Barton-Le-Clay
Stain Removal
Following a nasty fall I’d been trying for the last 2 weeks to get a blood stain out of my hall carpet to no avail. Steve came along and within half an hour he had removed it. I can’t thank him enough.

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